BANK CUSTOMER EXPERIENCE SUMMIT
Ideas and Innovation for a Better Retail Banking Experience
Thanks for joining us in Charlotte!
Catch up on the latest news about the event.
ABOUT THE SUMMIT
NEXT GENERATION BANKING
Bank Customer Experience (BCX) Summit provides executives with powerful insights into current trends and innovative technology to help today’s financial institutions transform themselves to serve consumers now and into the future.
Digitally minded consumers are forcing financial institutions to rethink the way they do business. These consumers want to bank when and how it suits them. Traditional banks and credit unions must innovate quickly to keep up with consumer demands and to respond to challenges from non-traditional competitors.
You’ll hear industry leaders discuss what’s worked for them, what hasn’t and what new things they’re planning for the future. You’ll also get hands-on demos of cutting-edge technology that can help you transform the customer experience for your institution.
Technologies and topics that may be addressed at BCX Summit:
- Digital & Mobile Banking
- Self-Service Banking
- Branch Transformation
- Open Banking
- Artificial Intelligence
- Cryptocurrency
- Compliance
- RegTech
- Data Security
- Payments
- ATMs / ITMs
- Staffing / Training
ONE BADGE. TWO EVENTS.
In 2024, Bank Customer Experience (BCX) Summit will once again be co-located with the Interactive Customer Experience (ICX) Summit, which officially runs Sept. 9-11.
The two events will share exhibit space and several sessions. Each event will have its own breakout sessions, but attendees will be able to sit in on sessions from either event as they wish.
Catch up on the latest news about the event!
FEATURED SPEAKERS
KEYNOTE
Regina DeMars
Director of Content Marketing & Social Media Strategy
Alison Brigham
VP of Brand Experience & Community Impact
Shelly Chandler
SVP, Customer Experience
Erin Cohee
VP of Digital Customer Experience
Garret Graham
Director of Consumer Journey
Stephen Griffin
SVP, Branch & ATM Distribution Planning
Michelle Kile
VP, Branch Services
Chris Manske
SVP, Director of Retail Network Management
Alicia Moore
Head of US ATM Product
Vikas Srivastava
VP, Design Lead
Marsha Womack
First VP, Director of Retail Banking
Namrata Yadav
Academy Executive for Community Advancement
WHO SHOULD ATTEND?
The Bank Customer Experience Summit was created for banking industry executives who want to learn about innovative technology for engaging and growing their customer base.
You should seriously consider attending the Summit if you are an executive of a financial institution with responsibilities in one or more of these areas:
- C-level
- Customer Experience
- Retail Banking
- Mobile Banking
- Digital Banking
- ATM Operations
- Technology / Innovation
- Marketing
- Payments
PAST ATTENDEES
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SPONSORS & PARTNERS
TAKE YOUR TEAM TO THE SUMMIT
Register two qualified attendees and add a third qualified attendee at no additional cost.
FOLLOW US
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