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BANK CUSTOMER EXPERIENCE SUMMIT

September 9-11, 2024 | Charlotte, NC

Ideas and Innovation for a Better Retail Banking Experience

EARLY BIRD PRICING ENDS JUNE 21.

Save $300 off the standard rate.

ABOUT THE SUMMIT

NEXT GENERATION BANKING

Bank Customer Experience (BCX) Summit provides executives with powerful insights into current trends and innovative technology to help today’s financial institutions transform themselves to serve consumers now and into the future.

Digitally minded consumers are forcing financial institutions to rethink the way they do business. These consumers want to bank when and how it suits them. Traditional banks and credit unions must innovate quickly to keep up with consumer demands and to respond to challenges from non-traditional competitors.

You’ll hear industry leaders discuss what’s worked for them, what hasn’t and what new things they’re planning for the future. You’ll also get hands-on demos of cutting-edge technology that can help you transform the customer experience for your institution.

Technologies and topics that may be addressed at BCX Summit:

  • Digital & Mobile Banking
  • Self-Service Banking
  • Branch Transformation
  • Open Banking
  • Artificial Intelligence
  • Cryptocurrency
  • Compliance
  • RegTech
  • Data Security
  • Payments
  • ATMs / ITMs
  • Staffing / Training

ONE BADGE. TWO EVENTS.

In 2024, Bank Customer Experience (BCX) Summit will once again be co-located with the Interactive Customer Experience (ICX) Summit, which officially runs Sept. 9-11.

The two events will share exhibit space and several sessions. Each event will have its own breakout sessions, but attendees will be able to sit in on sessions from either event as they wish.

Catch up on the latest news about the event!

FEATURED SPEAKERS

KEYNOTE

Regina DeMars

Director of Content Marketing & Social Media Strategy

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Michelle Kile

Vice President, Branch Services

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Stephen Griffin

SVP, Branch & ATM Distribution Planning

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Chris Manske

SVP, Director of Retail Network Management

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Alicia Moore

Head of US ATM Product

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Marsha Womack

First Vice President, Director of Retail Banking

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Renee Pezzi

SVP, Head of Enterprise Experience

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Brenda Pino

VP, Physical Channels Operations

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Madhu Reddy

SVP/Chief Information Officer

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Ashley Ross

Client Experience & Retail Client Solutions

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Staci Shedd

Head of Customer Experience

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Max Slobin

VP, Sr. Payments Advisor

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WHO SHOULD ATTEND?

The Bank Customer Experience Summit was created for banking industry executives who want to learn about innovative technology for engaging and growing their customer base.

You should seriously consider attending the Summit if you are an executive of a financial institution with responsibilities in one or more of these areas:

  • C-level
  • Customer Experience
  • Retail Banking
  • Mobile Banking
  • Digital Banking
  • ATM Operations
  • Technology / Innovation
  • Marketing
  • Payments

PAST ATTENDEES

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SPONSORS & PARTNERS

GOLD SPONSORS

SILVER SPONSORS

TAKE YOUR TEAM TO THE SUMMIT

Register two qualified attendees and add a third qualified attendee at no additional cost.

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