The founder of Retail Prophet, Doug Stephens is one of the world’s foremost retail and consumer futurists. His research and insights have helped major organizations such as Air Miles, Home Depot, Disney and Intel understand exactly how mega-trends in demographics, economics, technology and media are forever altering consumer/brand relationships. And, what they need to do to adapt, evolve and innovate. Drawing on his 20 years of experience, Doug analyzes media trends, financial climates, demographic shifts, emerging technologies and everything in between to provide an unrivaled insight into consumer trends. Doug’s book, The Retail Revival, documents the rise of an incredible new era of consumerism leading to a complete redefinition of what retail is.
Daniel Van Dyke
Analyst | Javelin Strategy & Research
Daniel Van Dyke is an Analyst in Javelin’s Mobile practice, exploring the intersection of banking, payments and mobile device. In his five years at Javelin, Daniel has worked closely with clients to derive profit from mobile developments in financial services, with particular focus on mobile banking, mobile wallets, and mobile payments. Daniel has authored reports with topics spanning wearables, mobile POS, photo banking, mobile wallets, neobanks, and other topics ranging from the cutting edge to longitudinal trend tracking. Daniel also leads scorecard reports which track and rank the mobile banking offerings of the largest vendors and financial institutions in the U.S.
PANELISTS & MODERATORS
Editor | ATMmarketplace.com
Suzanne Cluckey is an award-winning journalist with a focus on providing clarity and context in her coverage of industry issues. As a writer and editor, Suzanne draws on 30 years of communications experience encompassing a wide range of subjects and disciplines. Her career has spanned corporate communications, strategic marketing and branding, radio and video production, and copywriting and creative direction for both B2B and B2C advertising campaigns. In addition to her current work for ATM Marketplace, Suzanne has written white papers and features for several other Networld Media Group publications, including Mobile Payments Today.
Senior Business Consultant | Experian
Cherian Abraham is a senior business consultant at Experian. He focuses on digital commerce, payments and fraud for Experian and its global clients in banking and retail. Cherian works to extend Experian’s global capabilities in fraud, identity and credit risk into the online and mobile channel. Outside of Experian, he serves on the board of advisors at SimplyTapp, creators of Host Card Emulation (HCE) in Android, and at ModoPayments, a retail platform for personalized and instant in-store gifts and offers. Prior to Experian, Cherian founded DROP LABS, a mobile commerce strategy and advisory practice that offered objective research and analysis on mobile payment technologies and initiatives.
Founder | IA360
Geoff Conant, Founder of IA360, has his finger on the pulse of the fintech marketplace. Under Geoff’s watchful eye, IA360 has developed many innovative technologies and services that help all FI’s and merchants yield higher profits from customers while at the same time increase cardshare, activation rates, loyalty and spend. With his diverse background in both finance and marketing, Geoff has instilled the importance of “customer experience” in his team and the combination of innovative fintech solutions (like instant card issuance) and laser focus on customer experience has positioned IA360 as a global leader in its space.
Senior VP, Finance & Technology | CSCU
Tom Davis is always thinking about the future and contemplating where the light-speed advancements in new payment technologies and innovations will lead us. How will the rate of change impact growth and income opportunities for credit unions? Along with being a visionary with at least one eye always on the horizon, Tom is a highly respected executive who oversees CSCU’s finance & accounting, internal product development, and technology functions. His enthusiastic and compelling presentations offer his unique insights on emerging payments technologies, making him a much sought after speaker and thought leader in the payments industry.
Senior Vice President | Flushing Bank
Speaker bio coming soon!
Chief Digital Officer | Republic Bank & Trust Company
Jim Ensign is Chief Digital Officer for Republic Bank & Trust Company, developing digital strategy, customer experience and marketing with a focus on their recently launched national digital-only division MemoryBank (www.mymemorybank.com). Jim’s path into digital banking leadership was different than most, with a history of leading digital transformation in retail and marketing companies. Just prior to joining Republic Bank, Jim, as VP/Global Digital for Papa John’s International, led their transformation from a traditional delivery chain taking orders over the phone to a global digital-first company with the majority of sales coming through mobile and web.
President & CEO | Networld Media Group
Tom Harper co-founded Networld Media Group and served as editor/publisher of its first site, ATMmagazine.com. He also co-founded the ATM Industry Association in 1997, and is the association’s current president. In 2002 he co-founded Church Central and the Society for Church Consulting. He is the author of Cash Box: The Invention and Globalization of the ATM and Leading from the Lions’ Den: Leadership Principles from Every Book of the Bible (B&H).
President & CEO | Electronic Funds Transfer Association
Kurt Helwig is President and CEO of EFTA, the nation’s leading inter-industry trade association dedicated to the advancement of electronic payment systems and commerce. In this capacity he works with EFTA’s Board of Directors to develop and execute a comprehensive strategic plan that includes government and media relations, timely, content-rich meeting agendas, and value driven member services. Kurt is a regular contributor to Executive Agencies including the Consumer Financial Protection Bureau (CFPB), U.S. Department of Treasury, Federal Reserve Board, General Accountability Office and the Department of Agriculture on payment systems issues. Kurt currently serves as chairman of the ATM Industry Association’s (ATMIA) Board of Directors.
Editor | Mobile Payments Today
Will Hernandez has 14 years of experience ranging from newspapers to wire services and trade publications. Before becoming Editor of Mobile Payments Today, he spent two years as the content manager for PaymentsJournal.com, a leading payments industry news aggregator and information hub published by Mercator Advisory Group. He spent four years covering the payments industry as an associate editor for multiple publications in SourceMedia’s Payments Group based in Chicago including ATM&Debit News, CardLine, PaymentsSource.com, ISO&Agent Weekly and American Banker. Will helped launched SourceMedia’s bi-weekly newsletter, Mobile Banker, and built and cultivated the Payments Group’s first Twitter presence.
Director, Financial Services Sales | Samsung Business
Speaker bio coming soon!
President | SLDNXT
Jean-Pierre Lacroix is president of immersive experience design firm SLDNXT. A visionary design thinker, author and speaker, JP is driven to produce measurable results through strategic insights. He is committed to transforming the customer experience by designing immersive experiences that compel consumers to buy at the moment of purchase. JP is continually sought after by top brands, industry associations, conferences and publications for his insights on leading packaging, retail, banking and digital trends. His client list includes Cineplex Entertainment, Regions Bank, Toronto Blue Jays, PepsiCo Canada, CZ Bank, The Source and TD Bank Group, to name a few.
Director of Research | D.A. Davidson & Co.
Gil Luria joined D.A. Davidson in March 2017 as Director of Research. Previously Gil was an analyst and head of technology research at Wedbush Securities for 11 years, primarily focused on e-commerce and financial technology companies, having previously covered large U.S. telecommunications companies at Sanford C. Bernstein and as a Manager at Deloitte Consulting. Gil has made frequent appearances at financial technology conferences, along with regular appearances in the media, including CNBC, Bloomberg, Wall Street Journal, The New York Times, and NPR. He holds a Bachelor of Arts degree in Economics from Hebrew University and has an MBA from Columbia Business School.
Vice President of Engineering | Nautilus Hyosung
Joe Militello leads Nautilus Hyosung America’s Global Software Center (GSC), where he is responsible for developing the multi-industry software solutions and hardware that make NHA the market leader in the self-service software industry. Joe also oversees the release, customization and deployment of hardware solutions in NHA’s rapidly growing American market. Joe brings 15 years of industry experience to NHA, where he also heads the Professional Services Consulting Group, managing development and implementation of on- and off-site customer services to complement GSC solutions. Prior to joining NHA, Joe worked in global development and deployment roles for NCR Corporation.
Managing Director, Global Product and Marketing | Cardtronics
Speaker bio coming soon!
EVP Research & Strategy | ath Power Consulting
Ed O’Brien has extensive experience as an industry analyst, and in various areas of Marketing, Market Research, Strategy, and Operations. This experience includes roles in Banking and Financial Services, Enterprise Software, Consulting, and Manufacturing firms. This background includes Industry Analysis and Strategy, Market and Competitive Intelligence, Product Marketing and Product Management, and Analytics roles. Ed has researched and written over 150 syndicated industry reports, research notes, and other materials, and has been interviewed or quoted by such media and industry outlets as American Banker, Bloomberg BusinessWeek, CNBC, Fortune, The Boston Globe, The Chicago Tribune, The Charlotte Observer, The LA Times, and The New York Times.
Director for Payments Systems Risk Policy | Office of the Comptroller of the Currency
Kathleen Oldenborg is Director for Payments Systems Risk Policy at the Office of the Comptroller of the Currency (OCC). In this role, Kathleen is responsible for recognizing, measuring, monitoring, and reporting payment risk, developing metrics for payment risk exposure, training examiners in payment risk, and ensuring that banks keep pace with advances in payment technology and delivery channels. Her team monitors mobile payments, virtual currencies, big data, and crypto-currencies to determine when the industry is ripe for guidance. She brings a wealth of business and government skills to her position at the OCC, beginning her career in the banking industry in the early 1970s at Marine Midland Grace Trust Company. She then went on to various other trust and compliance jobs in the private sector.
Chief Commercial Officer | nanoPay
Kent Rawlings is the Chief Commercial Officer at nanoPay. Kent has 20+ years experience in the telecommunications industry and brings a great deal of experience and knowledge to his role at nanoPay. Prior to joining nanoPay, Rawlings was the Senior Vice President of Sales with the start-up wireless company, Public Mobile. Kent was responsible for growing all sales and distribution. He built and managed over 50+ corporate stores with 400+ employees and grew the dealer network to over 200 locations. Kent holds a Bachelor of Commerce Degree from McMaster University.
John W. Smith
CEO | DBSI
John W. Smith helps financial institutions push the limits to improve their revenue, brand, and branch strategies, working with some of the largest banks and credit unions in the industry. John holds numerous technology patents and spearheaded the creation of the Ideation Center, a place where FIs visit in droves to strategize “Branch of the Future” designs.
SVP, Head of Emerging Payments & Commerce Partnerships | Bank of America
Ashish Tajpuria is the Emerging Payments Executive at Bank of America, responsible for managing third-party partnerships across the entire payments and commerce ecosystem for the consumer bank. Ashish’s current areas of focus include: digital wallets, card networks, loyalty, artificial intelligence (A.I.) & Internet of Things (IoT). Ashish is also responsible for managing various strategic emerging payment projects. Prior to joining Bank of America, Ashish was a member of the Chase Pay product team where his responsibilities included product strategy, roadmap development, third-party partnerships and merchant acceptance. He has a proven track record as a product manager creating new digital products across a wide range of industries from financial services, retail / eCommerce to travel and high-tech.
Liam van Beek
Senior Manager of Physical Channel Strategy | BMO Financial Group
Speaker bio coming soon!
Senior Operations Leader, CX Design | UMB Bank
Speaker bio coming soon!