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SUMMIT NEWS

Bank Customer Experience Awards nominations close June 2

30 MAY 2023

The Bank Customer Experience Summit, held in Charlotte from Sept. 12 to 13, will honor innovators in the space of financial customer experience during an awards ceremony. You may nominate a technology provider or financial institution for an award, as long as it’s submitted by the deadline of June 2.

Bank Customer Experience Summit keynote to address how to gather actionable customer data

12 MAY 2023

One of the biggest challenges for any business is how do to understand its customers and how to act on that knowledge. The keynote address for the Bank Customer Experience Summit, held from Sept. 12 to 13 in Charlotte, North Carolina, will address this question.

2023 ATM Software Trends survey now open: 5 winners to receive BCX Summit pass

24 APR 2023

The survey for the 2023 ATM & Self-Service Software Trends report is now up. Five financial institution participants will be selected to receive a free pass to the upcoming Bank Customer Experience Summit, held in Charlotte, North Carolina from Sept. 12 to 13.

Bank Customer Experience Summit to tackle innovative banking/customer trends

18 APR 2023

The Bank Customer Experience Summit will analyze the cutting edge of customer and banking trends and will be held in tandem with the Interactive Customer Experience Summit in Charlotte, North Carolina from Sept. 11 to 13.

Bank Customer Experience Summit to join forces with ICX Summit in 2023

31 JAN 2023

2023 will be a big year for the Bank Customer Experience Summit, which gathers bankers, self-service vendors and fintechs to network and discuss banking trends. This year, the summit will be combined with the ICX Summit from Sept. 12 to 13 in Charlotte, North Carolina.

Visa exec talks the future of banking, ATM evolution

30 SEP 2022

Clinton Cheng, VP, global head of Visa/PLUS ATM Network, took a deep dive into banking during the closing keynote at the Bank Customer Experience Summit.

How banks can measure return on experience

23 SEP 2022

Everyone is familiar with return-on-investment, but at times that may not be the best or only thing a bank or company should measure. A panel at the Bank Customer Experience Summit discussed how banks can measure return on experience.

Bank execs share innovative services at BCX Summit

20 SEP 2022

Four presenters shared elevator pitches for innovative banking services products at the Bank Customer Experience Summit, held in Chicago from Aug. 31 to Sept 1.

4 experts deliver banking inspiration at Bank Customer Experience Summit

13 SEP 2022

Four experts shared thought provoking talks on various topics in the banking world at the Bank Customer Experience Summit held in Chicago from Aug. 31 to Sept 1.

What’s the future for bank branches?

6 SEP 2022

The future of bank branches will be interesting, according to Stephen K Griffin, SVP and director of the Retail Distribution Planning Group at Regions Bank. Griffin shared his insights in an opening keynote at the Bank Customer Experience Summit held in Chicago from Aug. 31 to Sept 1.

Winners announced at Bank Customer Experience Summit Awards Show

1 SEP 2022

The Bank Customer Experience Summit, held this year in Chicago from Aug. 31 to Sept. 1, recognizes innovation in the banking sphere with its annual awards show. This year was no exception as the winners run the gamut of the banking world.