Held Sept. 19-21, 2016 at the Sofitel Chicago Water Tower, the fourth annual Bank Customer Experience Summit explored how how to provide the best customer experiences for millennials and other digitally minded consumers that want to bank when and how it suits them. Highlights include an opening keynote by Brian Reed, EVP and Head of Retail Banking at Umpqua Bank, an awards dinner party at the Arts Institute of Chicago, and a panel session with millennials.
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Digitally minded consumers are forcing financial institutions to rethink the way they do business. These consumers want to bank when and how it suits them. Financial institutions must innovate quickly to keep up with consumer demands and to respond to challenges from non-traditional competitors.
Bank Customer Experience (BCX) Summit will provide bank executives with powerful insights on these trends and highlight innovative technology to help today’s financial institutions transform themselves to serve consumers now and into the future.
Networld Media Group has a zero-tolerance policy for sexual harassment or any other inappropriate or disrespectful behavior toward
attendees and organizers. If you break our code of conduct, you will be asked to leave the premises and banned from future events.
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