Greg Baxter, global head of digital strategy for Citi, answers the age-old question. (From a session at the ATM & Mobile Executive Summit.)
Citi’s take on when the cashless society will arrive
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Digitally minded consumers are forcing financial institutions to rethink the way they do business. These consumers want to bank when and how it suits them. Financial institutions must innovate quickly to keep up with consumer demands and to respond to challenges from non-traditional competitors.
Bank Customer Experience (BCX) Summit will provide bank executives with powerful insights on these trends and highlight innovative technology to help today’s financial institutions transform themselves to serve consumers now and into the future.
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