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BCX Summit / Tuesday / September 10, 2024 / 11:30 AM

Ideas and Innovation for a Better Retail Banking Experience

Retail banking is in a flux state, as some banks have cut back on branches, while others are expanding branch presence. Meanwhile, there is a major push to transform branches from transactional spaces to ones that primarily offer financial advice. But how can banks create these new and improved retail banking spaces?

Panelists will share insight into practical ideas that can deliver innovative experiences.


Prakash Paudel | Head of Transaction Banking Sales & Business | Global IME Bank
Prakash Paudel currently serves as the Head of Transaction Banking Sales and Business at Global IME Bank. With an extensive 15 years career at banking sector, he has honed his expertise primarily in the domains of Digital Banking and Digital Payments. Additionally, he analyzes market trends, identifys customer needs, and collaborates with cross-functional teams to develop and implement innovative digital payment solutions to enhance the customer experience on digital payments and toward services of the Bank.