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BCX Summit / Wednesday / September 13, 2023 / 11:15 AM

Labor Issues in the Financial World

Labor shortages are a major issue across every industry these days, but financial institutions have been hit especially hard. Salary increases and bonuses have not been enough to entice banking employees to stay in the industry. And that's just the beginning, considering the cost it takes to onboard and train new employees. This session looks at a variety of innovative ways to solve the labor problem from recruitment and onboarding to training and retention.


Casey Schaffer | US Lead, Talent and Culture Transformation | Capco
Casey Schaffer leads Capco's Talentology Practice, our end-to-end Employee Experience Strategy, Organization Design & Development and Change Management offering. Currently, Casey consults for clients across Financial Services to build and implement innovative talent strategies that empower employees to drive business strategy and transform the way organizations work. She is a key member of both Digital and Strategy Leadership Teams for the US, and the US delegate for the Capco’s Global Ways of Working Committee pioneering new ways of working for our teams and our clients. Casey has 13 years of Financial Services experience in various HR/Talent Management roles. She lives in Upstate NY with her Spouse and their fluffle of rescue bunnies.