A hidden opportunity exists for our industry at the intersection of restaurants and light food manufacturers. Erle Dardick, a world-renowned expert in restaurant catering, will explore how the next generation of B2B catering order management technology for restaurants will evolve from modernized cloud-based ERP food manufacturing order management systems. 

As disruptive technologies such as voice, AI, robotics and automation surface in the years ahead, restaurantoperators will require a deep commitment to achieving operational efficiency to drive revenue growth and find additional profit within an environment where margins are shrinking, along with a labor model that is constantly under pressure. A perfect storm is brewing in the restaurant industry as operators evolve operationally to adapt to a multi-unit, multi-sales channel environment. B2B relationships, community and technology are now table stakes. A plethora of opportunities exist in this space, and due to the mass of API integration partnerships that exist for operators within the context of industry solutions, this thesis allows for a broader perspective on where the market is headed, and how these headwinds will define the future of our kitchens… and our technology stacks..