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BCX Summit / Wednesday / September 13, 2023 / 10:15 AM

What Small Business Owners Want from Banks

Banks trying to capture the wallet share of small business owners won’t want to miss this session featuring restaurant and retail executives weighing in on not only what they need from their banking institutions, but exactly what it would take for them to switch providers.


Glenn Murray | Vice President - Strategic Growth | Sutton Payments
Glenn Murray has worked in the payments industry for over 20 years in various roles. He currently serves as Vice President – Strategic Growth for Sutton Payments a division of Sutton Bank, the issuer behind several high-profile programs including Robin Hood, Door Dash, Instacart and many others. His team oversees business, product and partnership development for the division. He has held positions in business development, product marketing and relationship management at Discover, MasterCard, and PayPal. He is a native of Memphis, TN and has a BA from DePaul University in Chicago. He’s co-authored 4 books on various topics and enjoys travel including frequent trips to Napa Valley.
Marsha Womack | First Vice President, Director of Retail Banking | Citizens Trust Bank
Marsha C. Womack joined the Citizens Trust Bank family in May 2017 as Vice President of the Alabama Division of the Commercial Banking Team. Ms. Womack brings over twenty years of experience in managing sales, business development, retail banking leadership and commercial lending strategies to the CTB Team. Marsha was promoted to First Vice President, Director of Retail Banking for Citizens Trust in February of 2021. In this role, Marsha manages the planning, development, implementation, production and administration of all phases of Retail Banking, which include service, sales and the financial center network. A native of Mobile, AL, Ms. Womack received her Bachelor of Science from the University of Alabama at Birmingham. Always active in the community, Marsha has spent her spare time working and volunteering with many civic and non-profit groups throughout the greater Birmingham area. Currently, Marsha holds Executive Board seats for both BirminghamCREW (2023 President) and YouthServe Inc.