Chat with us, powered by LiveChat

SPONSOR RESOURCES

Interactive Customer Experience Summit // Bank Customer Experience Summit

Sept. 9-11, 2024 | Charlotte, NC

SHOW SCHEDULE

Sunday, September 8, 2024
2:00 pm | Exhibitor Move-in Begins

Monday, September 9, 2024
12:00 pm | Exhibitor Move-in Ends, Registration Opens
1:00 pm | ICX Tours (off-site)
5:00 pm | Welcome and Opening Keynote

Tuesday, September 10, 2024
7:30 am | Breakfast and Registration
8:00 am | Sessions Begin
5:30 pm | Elevate & BCX Awards

Wednesday, September 11, 2024
8:15 am | Breakfast
8:45 am | Sessions Begin
2:15 pm | Summit Adjourns

VIEW FULL AGENDA

Booths are open during the entirety of the event. However, please note that this is not a tradeshow and we encourage our sponsors to participate in sessions alongside our attendees, regardless of whether or not you have a sponsor table (please reference your agreement for clarification).

ITEMS PROVIDED TO SPONSORS

  • Basic wi-fi
  • Standard 110 electric for your allotted exhibitor space*
  • One table for your allotted exhibitor space*

*If a space is included in your sponsorship agreement. Please reference your agreement for clarification.

Any additional costs associated with your table or booth space (specialty electric, labor, etc.) will be paid by the sponsor. If you have equipment that needs additional power, please contact Scott Mumma at scott.mumma@encoreglobal.com.

SHIPPING INFO

Please download and use the shipping labels below. Using these labels helps ensure we place your packages in the appropriate areas at the event. Packages may arrive to the hotel beginning Friday, September 6, 2024.

Shipping Notes:

  • The Swag label should be used only for items going into the attendee swag bags. For swag going to your exhibitor table, please use the table label.
  • Please note that additional receiving and handling fees from the hotel or on-site FedEx office may incur.
  • After the event, sponsors are responsible for arranging pick-ups with their preferred carriers. All outbound shipments should be taken to the on-site FedEx office for pick-up, regardless of the carrier you are using.

Download Shipping Labels:

SPONSOR STAFF REGISTRATION

Please click the button below to register your staff who will be working the event. A valid voucher code is required to register. If you have not received a voucher code for your company, please contact Alyssa Milliner at alyssam@networldmediagroup.com.

HOTEL RESERVATIONS

THE WESTIN CHARLOTTE
601 S. College Street
Charlotte, NC 28202
(704) 375-2600

Rate: $269/night | Deadline:  August 14, 2024

SOCIAL MEDIA

Find sample posts and graphics in our Social Media Tool Kit to share about the Summit online!

Event Contacts

Alyssa Milliner, Events Director
alyssam@networldmediagroup.com
Mobile: 270-200-3172

Cherryh Cansler, VP of Events
cherryhc@networldmediagroup.com
Mobile: 816-699-0096