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Outsourcing: When, Why & How Much?

Many financial institutions have found that outsourcing operations such as mobile app development, data tracking and ATM fleet management can not only free their staff to engage in more complex tasks, but also help their organization compete with larger banks. In this session, you’ll learn how to prioritize and successfully implement outsourcing projects.


Donna Embry | SVP, Global Payments Strategy | Evolve Bank & Trust

Donna Embry has 51 plus years of experience in the payments industry and currently serves as SVP, Global Payments Strategy for Evolve Bank & Trust. In addition, Donna serves as President of Embry Consulting, LLC. Her prior executive positions include Chief payments Officer for Payment Alliance International (PAI); Executive Vice President, Product and Marketing for Vital Processing (TSYS Acquiring) and Senior Vice President, Electronic Banking for PNC Bank, as well as Chief Operations Officer for PNC’s former division, CFC Financial Services. Donna authored the first ETA publication, The Encyclopedia of Terminology for the Acquiring Industry, and developed/taught the inaugural introduction series of classes for ETA University.

Madhu Reddy | SVP/Chief Information Officer | Republic Bank of Chicago

Madhu Reddy is a Senior Vice President and Chief Information Officer for the Republic Bank of Chicago. He is a transformational leader who is often sought out to solve complex business problems and lead IT initiatives that support organizational change, working with stakeholders across the organization. Madhu is an expert at developing IT strategy and translating business needs into technical solutions in alignment with business priorities. He is recognized for his ability to build high-functioning, impact technical teams that are acknowledged as true business partners in the organization.

Shane Stevens | EVP – Director of Treasury & Merchant Services | Towne Bank

Stevens has over 23 years of experience driving product innovation and sales optimization in the financial services industry. He has held progressively more senior roles at Bank of the West, based in San Francisco, BB&T in Charlotte and for Bank of America in Chicago. In all cases he has used digital strategies to optimize the client experience, cash management platform and deliver innovative products.


Neil Scott | VP of Sales | ATM Solutions, Inc

Neil Scott is Vice President of Sales at ATM Solutions. ATM Solutions, headquartered in Cincinnati, OH, has focused on ATM services and products since its beginning in 1994, servicing thousands of ATMs in 11 states and is a trusted service provider for some of the largest banks, credit unions and independent ATM deployers in the country. Previously, he was in Operations and Sales with Bancsource.

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