BREAKOUT SESSION / TUESDAY / SEPTEMBER 14, 2021 / 2:30 PM
Creating a Seamless and Secure Omni-Channel Experience
Dive into the details of delivering on the next generation of consumer expectations when it comes to banking and payments. From phone to branch and beyond – the way consumers interact with their financial institution is more connected than ever before, creating a unique opportunity for community banks and credit unions. In this session, we’ll cover identities, card issuance, and payments and how to stay ahead of fintechs and traditional competitors alike with a best-in-class omnichannel experience.
PANELISTS
Andy Cease | Manager, Product Marketing | Entrust
Andy joined Entrust in 2017 to help develop and bring to market transformative products that make it easier for financial institutions to improve their cardholder experience. Prior to joining Entrust, Andy worked in a variety of product, marketing and operational roles for companies specializing in digital payments, cloud computing, and e-commerce. Andy has a bachelor’s degree from Michigan State University and a master’s degree from the University of St. Thomas.
Samuel Kirsch | Chief Digital Officer | First National Bank
Samuel D. Kirsch is Chief Digital Officer for FNB. In this role, Samuel oversees the development and execution of FNB’s overall digital strategy by continuing to strengthen the Bank’s digital capabilities and ensure consistency across all digital properties in accordance with the Company’s strategic objective to build an innovative and consultative client experience. In addition, he is responsible for FNB’s technological advancements, including the growth of the Company’s multi-channel Clicks-to-Bricks strategy, which integrate the online, mobile and in-branch banking channels for a seamless and convenient customer experience. Samuel joined FNB in 2011 as Director of Digital Channels and Payments.
Alex Sion | Head of Venture Incubation, Global Consumer Banking | Citi Ventures
Alex Sion joined Citi Ventures in 2018. He is the Global Consumer Banking lead for the D10X program, which incubates new products and businesses designed to generate new, organic growth for Citi. Prior to joining Citi, Alex was the General Manager of Mobile for JP Morgan Chase, responsible for Chase Mobile Banking and mobile channel governance for the Consumer and Community Banking Group. Prior to JPMC, Alex co-founded Moven, the world’s first mobile “neobank” and an award-winning, globally recognized fintech pioneer which has nearly 2 million global users and raised over $20M in venture financing during Alex’s tenure. Alex has been a financial services practice leader at both CapGemini and Sapient, and has advised large financial institutions, startup organizations, and industry groups.
MODERATOR
Bradley Cooper | Editor | ATM Marketplace
Bradley Cooper is the editor of ATM Marketplace. He was previously the editor of Digital Signage Today, Kiosk Marketplace and Blockchain Tech News. His background is in Information Technology, Advertising, and Writing.
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