GENERAL SESSION / TUESDAY / SEPTEMBER 14, 2021 / 8:00 AM
BCX Talks: Inspiration for Banking Executives
In this session, you will hear four 15-minute, thought-provoking talks on hot topics of the day.
Digital Banking Revolution: Taking Ownership of Your Digital Roadmap
Corey LeBlanc | Co-Founder, COO/CTO | Locality Bank io
Speaker bio coming soon!
Using Data Analytics for Tangible, Bottom-Line Results
Tom Long | Founder & Principal | The Long Group
Thomas J. Long, Jr., founder and principal of The Long Group, has over 30 years experience in research, strategic planning, product management and development, and marketing. Tom Long assists organizations including banks, credit unions and insurance companies in building brand identity, managing service quality, segmenting markets, evaluating distribution channels and conducting product feasibility analysis. Tom Long completed his undergraduate degree work at Boston College and received his Masters in Business Administration (MBA) from the Whittemore School of Business and Economics at the University of New Hampshire. He has been a guest lecturer at the Boston College Carroll School of Management MBA program, speaking on the topic of driving revenue and measuring effectiveness.
What CX Teams Need to Know About Digital Security and Fraud Prevention
Joe Mancini | Senior Vice President, Chief Information Security Officer | Radius Bank
Joe Mancini is the Senior Vice President, Chief Information Security Officer at Radius Bank, an industry leading virtual bank. In his role, Joe develops and implements a forward thinking, business enabling information security strategy that protects the organizations infrastructures and assets. Prior to his role at Radius, Joe spent 10+ years at East Boston Savings Bank located in Boston, MA. Joe is an experienced banking leader having held roles in fraud prevention, information and cyber security. Joe’s specialties include data security, along with privacy and compliance requirements in the digital world. Joe is a graduate of Northeastern University in Boston, MA.
How Technology Can Bring Banking to the Underserved
Lamine Zarrad | Head of Product | ZenBusiness
Lamine Zarrad is the SVP, Financial Services at ZenBusiness PBC. He began his entrepreneurial journey shortly after immigrating to the United States then going on to serve in the U.S. Marines. He then built an expertise around banking regulations and financial services through work at Merrill Lynch and the U.S. Treasury’s Office of the Comptroller of the Currency. Lamine co-founded Joust in 2017, which was acquired by ZenBusiness in 2020. Lamine combines his passion for inclusion and product innovation skills to build the ZenBusiness platform.
Will Hernandez | Editor | Mobile Payments Today
Will Hernandez has 14 years of experience ranging from newspapers to wire services and trade publications. Before becoming Editor of Mobile Payments Today, he spent two years as the content manager for PaymentsJournal.com, a leading payments industry news aggregator and information hub published by Mercator Advisory Group. He spent four years covering the payments industry as an associate editor for multiple publications in SourceMedia’s Payments Group based in Chicago including ATM&Debit News, CardLine, PaymentsSource.com, ISO&Agent Weekly and American Banker. Will helped launched SourceMedia’s bi-weekly newsletter, Mobile Banker, and built and cultivated the Payments Group’s first Twitter presence.