BREAKOUT SESSION / TUESDAY / SEPTEMBER 24, 2019 / 11:00 AM
Outsourcing: When, Why & How Much?
Many financial institutions have found that outsourcing operations such as mobile app development, data tracking and ATM fleet management can not only free their staff to engage in more complex tasks, but also help their organization compete with larger banks. In this session, you’ll learn how to prioritize and successfully implement outsourcing projects.
Donna Embry | SVP, Global Payments Strategy | Evolve Bank & Trust
Donna Embry has 51 plus years of experience in the payments industry and currently serves as SVP, Global Payments Strategy for Evolve Bank & Trust. In addition, Donna serves as President of Embry Consulting, LLC. Her prior executive positions include Chief payments Officer for Payment Alliance International (PAI); Executive Vice President, Product and Marketing for Vital Processing (TSYS Acquiring) and Senior Vice President, Electronic Banking for PNC Bank, as well as Chief Operations Officer for PNC’s former division, CFC Financial Services. Donna authored the first ETA publication, The Encyclopedia of Terminology for the Acquiring Industry, and developed/taught the inaugural introduction series of classes for ETA University.
David Puente | VP, Retail Experience | Firstmark Credit Union
David Puente is a vice-president of retail experience for the 14 financial centers and member care center at Firstmark Credit Union. He joined Firstmark Credit Union in 1991 and since been involved with several projects that included core conversions, mergers, card conversions, business services, and most recently talent development. David firmly believes positive relationships are the building blocks to a successful team and company. He has a passion for improving the financial well-being of those he interacts with on a daily basis. His educational background includes a B.S. from the University of Phoenix.
Madhu Reddy | SVP/Chief Information Officer | Republic Bank of Chicago
Madhu Reddy is a Senior Vice President and Chief Information Officer for the Republic Bank of Chicago. He is a transformational leader who is often sought out to solve complex business problems and lead IT initiatives that support organizational change, working with stakeholders across the organization. Madhu is an expert at developing IT strategy and translating business needs into technical solutions in alignment with business priorities. He is recognized for his ability to build high-functioning, impact technical teams that are acknowledged as true business partners in the organization.
Neil Scott | VP of Sales | ATM Solutions, Inc
Neil Scott is Vice President of Sales at ATM Solutions. ATM Solutions, headquartered in Cincinnati, OH, has focused on ATM services and products since its beginning in 1994, servicing thousands of ATMs in 11 states and is a trusted service provider for some of the largest banks, credit unions and independent ATM deployers in the country. Previously, he was in Operations and Sales with Bancsource.