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Harmonizing government regulation and customer requirements

The decision by the Office of the Comptroller of the Currency to potentially grant fintech firms a special charter did not sit well with traditional financial institutions. While it might level the playing field for fintechs, it heightens the pressure on banks to implement new technologies without crossing regulatory lines. What’s at stake for banks and their customers?


Kathleen Oldenborg | Director for Payments Systems Risk Policy | Office of the Comptroller of the Currency

Kathleen Oldenborg is Director for Payments Systems Risk Policy at the Office of the Comptroller of the Currency (OCC). In this role, Kathleen is responsible for recognizing, measuring, monitoring, and reporting payment risk, developing metrics for payment risk exposure, training examiners in payment risk, and ensuring that banks keep pace with advances in payment technology and delivery channels. Her team monitors mobile payments, virtual currencies, big data, and crypto-currencies to determine when the industry is ripe for guidance. She brings a wealth of business and government skills to her position at the OCC, beginning her career in the banking industry in the early 1970s at Marine Midland Grace Trust Company.

Jacqueline Shinfield | Partner | Blake, Cassels & Graydon LLP

Jacqueline Shinfield is a Partner in the Financial Services Group of Blake, Cassels & Graydon LLP, and co-head of its Fintech team. Jacqueline provides advice on all aspects of the payments industry and on regulatory compliance issues with respect to payment systems, mobile payments, and consumer protection legislation. Jacqueline has been inducted into the Canadian Payments Hall of Fame, recognized as a leading banking and financial services lawyer in The Best Lawyers in Canada since 2013, in the Canadian Legal Lexpert Directory 2017, in Chambers Canada: Canada’s Leading Lawyers for Business 2017 and in IFLR1000: The Guide to the World’s Leading Financial Law Firms – 2017 Edition.


Kurt Helwig | President & CEO | Electronic Funds Transfer Association

Kurt Helwig is President and CEO of EFTA, the nation’s leading inter-industry trade association dedicated to the advancement of electronic payment systems and commerce. In this capacity he works with EFTA’s Board of Directors to develop and execute a comprehensive strategic plan that includes government and media relations, timely, content-rich meeting agendas, and value driven member services. Kurt is a regular contributor to Executive Agencies including the Consumer Financial Protection Bureau (CFPB), U.S. Department of Treasury, Federal Reserve Board, General Accountability Office and the Department of Agriculture on payment systems issues. Kurt currently serves as chairman of the ATM Industry Association’s (ATMIA) Board of Directors.

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